Question

Select the correct answer.

Who is responsible for making wake-up calls?
O A. housekeeping staff
OB. reservations agents
Oc.
room service staff
OD. telephone operators
O E.
front office manager

Answer 1

room service should be responsible for that.

Answer 2

Telephone operators

Step-by-step explanation:

The Reminder wakeup call or follow up call or 2nd Wake-up call need to be performed by the Front desk staff or the telephone operator. Once the 2nd wakeup call is completed ticket mark that reservation on the report and update the remarks section on the report. If the Guest does not answer to the 2nd reminder call then try again after 5 minutes.