Question

A patient who has been prescribed an HIV treatment regimen was entering the pharmacy and you overheard two other technicians arguing over who should serve the patient when they arrive at the drop off window. Explain how you would handle this situation.

Answer 1

I would handle it by telling them to act professional and to stop arguing bc that sets an unprofessional tone. Then I would tell them to work it out peacefully

Answer 2

i would walk up to the window and politely request that the technicians keep their voices down number 1
and number 2 i would ask them to show some respect and consideration