Answer:
 
 
And we can find the probability with this difference:
 
 
And using the normal standard table or excel we got:
 
 
And the best answer would be:
0.3811
Explanation:
Let X the random variable that represent the ratings of a population, and for this case we know the distribution for X is given by: 
 
 
Where 
 and
 and 
 
 
We are interested on this probability 
 
 
And the best way to solve this problem is using the normal standard distribution and the z score given by: 
 
 
Using the z score we got:
 
 
And we can find the probability with this difference:
 
 
And using the normal standard table or excel we got:
 
 
And the best answer would be:
0.3811