Question

If an email message is going _________of the organization, the writer should include a salutation that can simply state the individual's name.

Options:
1) Inside
2) Outside
3) Inside and Outside
4) All of the Above

Answer 1

1) Inside

Step-by-step explanation:

When a mail is being sent the salutation used is dependent on if the recipient is internal or external.

A more casual salutation is used for internal recipients like colleagues or team mates, with the first name of the person stated then comma.

For example Hi John,

For external recipients it is more formal. It can be in the format Dear (Title) (Name) and then comma.

For example Dear Mr. Samuel,

Answer 2

2) Outside

Step-by-step explanation:

When writing an email, let's say the email is going outside of the the company, the name, salutation are suppose to be included so as to indicted who the email is meant for, without indicating the name, it would not be known who the email is meant for, since the email is going outside the organization and not within it.