Question

Robert must send an e-mail message to a client in Turkey. He is carefully selecting his words to ensure that his Turkish client, who speaks English as a second language, will understand them. He is involved in which part of the communication process?

A) Message encoding.
B) Idea formation.
C) Message transmission.
D) Message decoding.

Answer 1

Message encoding.

Step-by-step explanation:

Communication can be defined as the process of conveying information from one person or location to another. Communication can also be described as the transmission of messages through signs, pictorial representation, verbal means.

Encoding can be defined as the process in which an idea is transformed in a communicable message and then transmitted through various channels such as television, radio, internet.

Message encoding involves sending messages to the receiver in comprehensible words.