Answer:
So, the probability is P=0.2383.
Explanation:
We know that recent statistics show that 62% of people wash their hands after using the restroom. 
We get that p=0.62 and q=1-0.62=0.38. 
If you shake hands with three random people, so n=3. 
We calculate the probability that all of them washed their hands after previously using the restroom, so k=3. 
We use the formula:

we get

So, the probability is P=0.2383.