Question

___________ also called back-office processes, are invisible to the external customer but essential to the effective management of the business; they include goal setting, day-to-day planning, giving performance feedback and rewards, and allocating resources.

Answer 1

Business-facing processes

Step-by-step explanation:

• These are also called as the back office process as they remain invisible to the external costumers and are essential for the management of the business and include the day to day planning and performance feedback and allocation of the resources.