Answer:
Problem identification or defining a problem
Step-by-step explanation:
Problem Identification is one of the initial steps of a research framework. During problem identification phase, an initial assessment is conducted to understand the scenario and the given situation. This helps in understanding the problem and that how it can be investigated. This basically helps in finding the root cause of the problem and in defining the actual problem. On the basis of this process, problem statement is formulated which assist the researchers in future research.