Question

6. Training technicians in all areas ensures the workflow is not interrupted because of breaks or calloffs; this

process is known as
O A. multi-level training.
OB. multitasking.
O C. departmental training.
OD. cross-training.
Please I need help quick !!!!

Answer 1

This would be D. Cross training!

Cross training is when you are trained in multiples areas incase something happens and someone cannot show up for their job.