Allen: Mary, you say something is missing; you feel alone and stalemated when you look at yourself from a deeper level. There's something missing for you . . . (pause) . . . There's something missing that's meaningful.
What is the microskill used?
a. Closed question
b. Open question
c. Encourager/restatement
d. Paraphrase
e. Reflection of feeling
f. Summary
g. Reflection of meaning