In this case, we'll have to carry out several steps to find the solution. 
Step 01:
Data:
y = x² + 4x - 21
Step 02:
parabola equation: 
y = x² + 4x - 21
a = 1
b = 4
c = -21
x-intercepts:
x² + 4x - 21 = 0
(x + 7)(x - 3) = 0
x1 = - 7 
x2 = 3
(-7 , 0) 
(3 , 0) 
vertex:


(xv , yv)
(- 2, -25)
The answer is:
x-intercepts:
(-7 , 0) 
(3 , 0) 
vertex:
(- 2, -25)