Question

Empty phrases in business communication tend to do which two of the following: a) Improve clarity and understanding. b) Enhance professionalism. c) Confuse the recipient. d) Waste time and space.

Answer 1

The two correct options are:

c) Confuse the recipient.

d) Waste time and space.

Step-by-step explanation:

The two correct options are:

c) Confuse the recipient.

d) Waste time and space.

Empty or vague phrases in business communication can indeed confuse the recipient and waste both time and space, as they do not convey clear information or add value to the message.