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Which of the following can influence how satisfied a customer is with a service? a. product features b.. uncontrollable situational factor c. customers' emotions d. custome…

Which of the following can influence how satisfied a customer is with a service? a. product features b.. uncontrollable situational factor c. customers' emotions d. custome…
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which of the following can influence how satisfied a customer is with a service? a. product features b.. uncontrollable situational factor c. customers' emotions d. customers' perception of service quality

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User Joseth
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1 Answer

6 votes
d. customers' perception of service quality
answered
User Alexandr Shapkin
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