Answer:
Step-by-step explanation:
Meredith contacted the appropriate department leader for each form. Next, she checked her email. She saw several requests from colleagues. There was a small accumulation of requests from other department leaders because she had been away from her desk for several days, and some of these requests were aging. Meredith decided to go through the same exercise of determining which hospital department she would be responding to. Many of the departments Meredith was working with do not provide direct patient care, but instead provide support to hospital operations and are nonclinical in nature. Meredith, a HIM Director, just returned from an invigorating full week meeting with several peer Health information management (HIM) leaders from her region. The presentations were extremely beneficial and Meredith had the opportunity to network with other talented professionals. Because the meeting was so dynamic, Meredith was feeling extra motivated to begin her day.Upon entering her office, Meredith was surprised to see a stack of documents requiring clarification waiting on her desk. Emma, the newly hired Health information management (HIM) reporting to Meredith, had made a very minimal attempt to gather additional information herself during Meredith’s absence. Emma became increasingly frustrated when she could not determine which department she needed to work with and did not take any further action. The HIM staff had a variety of questions on various patient care forms. It appeared that many forms were unfamiliar to the staff, and Meredith found several notes with questions such as where to index certain forms to in the chart. A few of the notes contained questions and concerns about document barcodes that were not reading correctly after scanning. Additionally, there were notes that identified conflicting patient identity information on some of the forms. Meredith determined that the best way to get started was to first determine which department each form belonged to.