Question

The five basic needs of customers are: Friendliness, Empathy, Fairness, Control and _______________. Fill in the blank.

Answer 1

There can be multiple answers to this question.

You were likely taught the precise answer in your lesson. Nonetheless, the answer could be Friendliness, Empathy, Fairness, Control, and Information.

Before proceeding with my answer, I recommend double-checking your coursework.

Answer 2

Friendliness, Empathy, Fairness, Control and respect