According to your textbook, a listener anxious about an upcoming exam, worried about a recent argument with a friend, or distracted by cold air in the classroom would be experiencing a. interference.
An external distraction is anything that takes the listener's attention away from the speaker. In the examples you provided, the listener is distracted by thoughts about the upcoming exam, the argument with the friend, or the cold air in the classroom.
So, Internal distractions are thoughts or feelings that originate from within the listener. For example, a listener who is feeling anxious or stressed may have difficulty paying attention to the speaker because they are preoccupied with their own thoughts and feelings
73. According to your textbook, a listener anxious about an upcoming exam, worried about a recent argument with a friend, or distracted by cold air in the classroom would be experiencing
a. interference.
b. situational cues.
c. communication apprehension.
d. psychological dissonance.
e. feedback.