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Which of the following refers to the physical presence of the customer in a service system? (a) Creation of the service (b) Customer contact (c) Intermittent production (d) Cont…

Which of the following refers to the physical presence of the customer in a service system? (a) Creation of the service (b) Customer contact (c) Intermittent production (d) Cont…
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2 votes
Which of the following refers to the physical presence of the customer in a service system?

(a) Creation of the service
(b) Customer contact
(c) Intermittent production
(d) Continuous production
(e) None of the above.

asked
User Kenyon
by
7.8k points

1 Answer

4 votes
(b) customer contact
answered
User Bojan Ivanac
by
7.8k points
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