Answer:
Goal congruence refers to the alignment of objectives between agents and principals, or between individuals and the organization as a whole[1]. Several factors can affect goal congruence, including external and internal factors[2]. External factors include societal norms of desirable behavior[2]. Internal factors include organizational design, leadership, morale, efficiency, stability, productivity, and effectiveness[2][3][4]. The Nadler-Tushman Congruence Model suggests that individual tasks, skills, knowledge, and work flow can also impact goal congruence[5]. Overall, goal congruence is influenced by a variety of factors, both internal and external, that can impact the alignment of objectives between individuals and the organization.