Question

A hotel chain values cleanliness and quality service. company policy dictates that the hotels themselves be spotless with great care taken to present an upscale atmosphere of luxury. additionally, customers are to be treated like royalty and the hotel's staff members should go out of their way to make each customer feel special. these behaviors and policies represent the organization's

Answer 1

The behaviors and policies described in the scenario represent the organization's core values, specifically cleanliness, quality service, upscale atmosphere, luxury, and customer-centricity.