Final answer:
In a business message, jargon and technical terms often undermine the writer's credibility and distract the reader from the intended meaning of the written message.
Step-by-step explanation:
In a business message, jargon and technical terms often undermine the writer's credibility and distract the reader from the intended meaning of the written message. When writers use language that is specific to a particular industry or field, it can be difficult for readers who are not familiar with that terminology to understand the message. Using plain language and avoiding excessive use of technical terms can help ensure that your message is clear and understandable to a wider audience.