Question

When marketing UnitedHealthcare Medicare Advantage plans to consumers, which of the following must an agent do?

a. Discourage questions from consumers.
b. Provide biased information favoring other insurance plans.
c. Make unsolicited calls to potential clients.
d. Provide the Summary of Benefits.

Answer 1

When marketing UnitedHealthcare Medicare Advantage plans to consumers, an agent must provide the Summary of Benefits and follow ethical marketing practices.

Step-by-step explanation:

When marketing UnitedHealthcare Medicare Advantage plans to consumers, an agent must provide the Summary of Benefits. This is important as it gives consumers a clear understanding of what the plan offers, including coverage, costs, and any limitations. Providing biased information favoring other insurance plans or discouraging questions from consumers is unethical and goes against the principles of fair marketing practices. Making unsolicited calls to potential clients is also generally not recommended as it can be intrusive and may not result in qualified leads.