Final answer:
Individuals must provide clear information including incident details and potential hazards to Fire personnel when communicating with the OCC to ensure an effective response.
Step-by-step explanation:
When contacting the On-Scene Commander (OCC) or other Fire personnel, individuals must provide clear and accurate information to ensure an efficient and effective response. Important details generally include the nature of the incident, exact location, any known hazards, the number of individuals involved or affected, and other specifics that can help with risk assessment and resource allocation. For instance, if there's a fire in a college chemistry lab, the caller must report potential chemical hazards, the fire's size, and whether anyone is injured or trapped.
It's essential for personnel to also know if there are nearby structures or flammable materials, which can influence how they tackle the blaze. Communication with emergency services should be calm and precise to prevent any misunderstandings that could hinder rescue and firefighting efforts.