Final answer:
Jacob, an administrator at XYZ University, should consult the university's legal counsel in deciding how to proceed with a court order demanding the release of a student's information. While FERPA generally requires notifying the student, consent may not be necessary if the court order mandates compliance. The university must act in accordance with legal requirements and its own policies.
Step-by-step explanation:
The question addresses whether Jacob, an administrator at XYZ University, is required to notify Cindy, a 21-year-old student, about a court order to release her personal information and whether he must obtain her consent. The question essentially deals with legal aspects related to privacy, confidentiality, and the due process of law.
In situations like this, universities typically have policies and legal protocols in place that are guided by federal laws such as the Family Educational Rights and Privacy Act (FERPA). FERPA generally gives college students the right to privacy concerning their educational records; however, there may be exceptions where information can be released in response to a court order or subpoena.
While the law does require that the university make a reasonable effort to notify the student of the order before releasing the information, there might not be a need for consent, especially if the subpoena or court order explicitly requires compliance without the subject's consent. The most appropriate course of action would be to consult with the university's legal counsel to ensure that all steps are taken in accordance with the law and university policies.