Final answer:
Ashley's need for someone available 24x7 to help with escalations falls under the subject of Business as it pertains to managing daily support operations.
Step-by-step explanation:
Ashley's need for someone available 24x7 to help with escalations falls under the subject of Business as it pertains to managing daily support operations. It is important for businesses to have a system in place to handle customer escalations and ensure customer satisfaction.
Providing 24x7 support requires careful planning and allocation of resources. Businesses can consider outsourcing their support operations or implementing a rotating schedule among their team members to ensure round-the-clock availability.
By having someone available 24x7, businesses can address customer issues promptly, minimize downtime, and maintain customer loyalty.