Final answer:
When an order is placed for a catalog item, a sales order is created. This document outlines the details of the customer's request and serves as a legally binding agreement. The sales order triggers the fulfillment process.
Step-by-step explanation:
When an order is placed for a catalog item, a sales order is created. A sales order is a document that outlines the details of the customer's request, including the item, quantity, price, and delivery information.
For example, let's say a customer orders a shirt from a clothing catalog. The company will create a sales order that specifies the shirt's details and the customer's shipping address. This sales order serves as a legally binding agreement between the customer and the company.
The sales order then triggers the fulfillment process, where the company prepares the item for shipping and updates inventory quantities.