Final answer:
The question is about identifying the correct term for attempting to protect someone or something from a verbal attack without listening to concerns, which signifies a non-accepting attitude. The correct answer is C. Defending, as it matches the definition of actively resisting an attack while potentially not considering patient concerns.
Step-by-step explanation:
The question is asking which option is correct regarding actions that attempt to protect someone or something from verbal attack, specifically in a healthcare setting, without listening to patient concerns, therefore communicating a non-accepting attitude.
Considering the context and definitions provided:
- Protecting usually refers to keeping someone or something safe from harm or injury.
 - Shielding implies safeguarding from attacks or dangers.
 - Defending involves resisting an attack on someone or something.
 - Supporting is about providing encouragement or emotional help.
 
In this case, the answer that best fits the definition given in the question is C. Defending, as it involves actively resisting an attack and is often associated with a lack of listening to concerns, therefore portraying a non-accepting attitude. This does not equate to the medical protections (A, B, and C), which are about protecting the body against pathogens and diseases, not verbal attacks.