Final answer:
True. Follow-up refers to returning phone calls to prospective buyers in a timely manner. It is an important aspect of business communication as it shows professionalism and increases the likelihood of closing a sale.
Step-by-step explanation:
True. Follow-up refers to returning phone calls to prospective buyers in a timely manner. It is an important aspect of business communication as it shows professionalism, builds trust, and increases the likelihood of closing a sale. Following up with potential customers demonstrates that you value their time and are committed to meeting their needs. It is a crucial skill for salespeople and can lead to successful business relationships.