Final answer:
Kaizen events target processes for continuous improvement by gathering information, consulting experts, and conducting root cause analyses to enhance efficiency and quality. The answer is option B.
Step-by-step explanation:
Kaizen events are most effective when applied to problems involving processes. Kaizen, which is a Japanese term for "continuous improvement," focuses on incremental improvements in processes to enhance efficiency and quality. During a Kaizen event, teams typically gather information from customers and other stakeholders, consult with experts directly or through various resources, and perform a root cause analysis to pinpoint the exact issues that need to be addressed.