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What is a call center that handles both inbound and outbound calls from vehicles with telematic devices called?

a. Telematics Hub
b. Vehicle Call Center
c. Mobile Service Center
d. Fleet Operations Center

1 Answer

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Final answer:

The correct answer is d. Fleet Operations Center. A fleet operations center is a call center that handles both inbound and outbound calls from vehicles with telematic devices. They provide support, monitoring, and assistance to fleet managers and drivers.

Step-by-step explanation:

The correct answer is d. Fleet Operations Center.A fleet operations center is a call center that handles both inbound and outbound calls from vehicles with telematic devices. Telematics is the technology that enables the transmission of data between a vehicle and a service provider using wireless communication devices. These centers provide support, monitoring, and assistance to fleet managers and drivers by managing real-time data from the vehicle's telematic devices.

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User Josephleon
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