Question

Which of the following is NOT an appropriate way to use supplier scorecards?

a) Inform business reviews.
b) Evaluate the performance of customer account and new product teams.
c) Help suppliers benchmark best-in-class performance.
d) Support a supplier recognition program.

Answer 1

Option b) is not an appropriate use of supplier scorecards because they are intended to evaluate suppliers, not internal teams such as customer account and product development teams.

Step-by-step explanation:

The question is asking which of the following is NOT an appropriate use of supplier scorecards. The correct answer is option b) Evaluate the performance of customer account and new product teams. Supplier scorecards are a tool used to assess the performance of suppliers, not internal teams such as customer account and product development teams. The scorecards are mainly used for purposes such as to inform business reviews, help suppliers benchmark best-in-class performance, and support a supplier recognition program.