Final answer:
A buyer who justifiably rejects goods must notify the seller, take care of the goods temporarily, and possibly return them. Sellers can reassure buyers by offering a money-back guarantee as a promise of quality.
Step-by-step explanation:
The obligation of a buyer who justifiably rejects goods delivered to them may include promptly notifying the seller of the rejection and giving a reason for it. Additionally, they must care for the rejected goods for a reasonable time and return them or make them available for the seller to collect. In some circumstances, depending on the sales contract, the buyer may have the rights to demand a refund, replacement, or have opportunities to have the seller fix the problem. Sellers can use strategies to reassure potential buyers dealing with imperfect information, such as offering a money-back guarantee, which serves as a promise of quality. This is particularly useful in transactions where the buyer cannot physically see the product before purchase, such as online sales or mail-order catalogs. A money-back guarantee encourages customers to make a purchase even if they are unsure about keeping the product.