Question

Roberta is a top-level executive at a banking institution. She spends a significant part of her day meeting with local government officials, everyday consumers, and federal banking officials to address key issues in the banking industry. Roberta's role can best be described as:

a. boundary-spanning.
b. adaptive.
c. interorganizational.
d. external.
e. internal.

Answer 1

Roberta's role involves coordination and interaction with external parties, which is best described as boundary-spanning.

Step-by-step explanation:

Roberta is a top-level executive who interacts with a wide range of individuals from the community and the banking industry, including local government officials, consumers, and federal banking officials.

Considering the variety of her interactions which cross the boundaries of the organization, her role can best be described as a. boundary-spanning. This term refers to roles that involve coordinating and interacting with individuals or organizations outside one's own organization, to manage the organization's environment and obtain necessary resources, information, and support.