Final answer:
Excuses are reasons for not performing an expected task, while sales objections are specific concerns preventing a customer from purchasing. An example of an excuse might be busyness, while an objection could be a product's high price.
Step-by-step explanation:
Excuses and sales objections are terms commonly encountered in the field of sales and customer service. An excuse is a reason given by a person to justify an action or to explain why they did not perform an expected task. For example, a customer might say they haven't purchased a product because they've been too busy to shop. On the other hand, a sales objection is a specific concern or argument raised by a potential customer explaining their hesitation or refusal to purchase a product or service. For instance, a customer might object to buying a software subscription, citing that it is too expensive or doesn't have a particular feature that they need.