Question

1.) A phlebotomist is hired to perform the task of collecting blood or nonblood samples

2.) The phlebotomist gives quality service

3.) Customer satisfaction improves

4.) More customers are retained and they tell others about the quality service

5.) As profitability of the company goes up, salaries may rise

6.) More phlebotomist are given jobs due to the increase in customers

7.) The cycle starts again at step 2

Answer 1

During the hour that a blood sample stands in a glass tube, clotting occurs, allowing for the separation and harvesting of serum for further blood analysis.

Step-by-step explanation:

In phlebotomy, when a blood sample is collected in a glass tube and left undisturbed for about an hour, the formation of serum occurs. This process involves the clotting of blood, where blood cells and clotting proteins form a clot, separating the liquid component, the serum, from the rest of the blood.

During this time, coagulation results in the serum being harvested to continue analysis because it contains important biochemical constituents of blood without the proteins involved in clotting, which can interfere with certain diagnostic tests.

The subject of this question is Health. It relates to the field of phlebotomy and medical lab technology, which involves drawing blood samples and analyzing them. The question describes a cycle in which a phlebotomist is hired, provides quality service, leads to customer satisfaction and retention, and ultimately contributes to the profitability of the company.