Question

• 21. By understanding its business, an organization can take steps to define its __________, a statement of the organization's functions in society, often identifying its customers, markets, products, and technologies, often used interchangeably with vision.

Answer 1

A mission statement is a concise summary of the purpose and goals of an organization. It includes information about the organization's customers, markets, products, and technologies. It is often used interchangeably with the term vision statement.

Step-by-step explanation:

The statement being referred to in the question is a mission statement. A mission statement is a concise summary of the purpose and goals of an organization. It usually includes information about the organization's customers, markets, products, and technologies. It is often used interchangeably with the term vision statement, which describes the future direction and aspirations of the organization.