Final answer:
To troubleshoot medical device problems, one should initially check the device's power source to ensure that it has the necessary power to function.
Step-by-step explanation:
The first step when trying to troubleshoot medical device problems is often checking the device's power source. This includes ensuring that the device is properly plugged in, the power is on, and any batteries are charged and installed correctly. Before contacting technical support, conducting diagnostic tests, or turning the device off and on again, it is crucial to verify that the device has the energy required to operate.