Final answer:
The correct answer is 'c) Record.' Recorded information, regardless of media or characteristics, made or received by and used in the operation of an organization is considered a record.
Step-by-step explanation:
The correct answer is c) Record. Recorded information, regardless of media or characteristics, made or received by and used in the operation of an organization is considered a record. It can be in the form of documents, artifacts, or memorandums, but the broader term that encompasses all of these is a record. Records can be physical or electronic and are essential for keeping track of organizational activities and maintaining historical information. For example, in Figure 2.10, the researcher is examining records, whether they are hardcopy documents or electronic files. These records are considered a valuable source of information for the researcher's archival research.