Final answer:
The 'driver' personality type in sales and customer service contexts prefers direct, efficient communication without 'fluff', and they are typically decisive and goal-oriented.
Step-by-step explanation:
The statement "A customer with the driver personality type likes to hear a lot of 'fluff' and is hard to get information out of" is not accurate. The driver personality type, in the context of sales and customer service, refers to individuals who are very focused on efficiency and results. They prefer direct, to-the-point communication and typically do not like unnecessary details, or "fluff", as they can see this as a waste of time. These customers tend to be goal-oriented and decisive, often knowing what they want. To effectively communicate with a driver personality type, it is vital to be clear, factual, and efficient, providing them with the information they need to make a decision without digressing into areas that are of little interest to them.