Question

Improved customer satisfaction can include developing good working relationships with suppliers, developing self-managed work teams, and improving the quality of employee work.

A) True
B) False

Answer 1

Improved customer satisfaction can be achieved through developing good working relationships with suppliers, self-managed work teams, and improving the quality of employee work.

Step-by-step explanation:

Improved customer satisfaction can include developing good working relationships with suppliers, developing self-managed work teams, and improving the quality of employee work. This statement is True. When a company establishes good working relationships with its suppliers, it can ensure a steady supply of high-quality resources, which ultimately leads to improved customer satisfaction. Similarly, when self-managed work teams are empowered to make decisions and collaborate effectively, they can deliver better results and enhance customer satisfaction. Finally, improving the quality of employee work through training, feedback, and performance management can directly impact the overall customer experience.