Question

Which option sounds best when dealing with a customer complaint?

A) It's not our fault.
B) Let me see what I can do to fix this for you.
C) You're overreacting.
D) This happens all the time.

Answer 1

The best option is to acknowledge the complaint and offer to resolve the issue.

Step-by-step explanation:

The best option when dealing with a customer complaint is option B) Let me see what I can do to fix this for you. This option shows that the company is taking responsibility for the issue and is willing to find a resolution. It also demonstrates good customer service and empathy towards the customer's concerns.