Final answer:
It is true that when selecting a communication channel, the necessity of a permanent record is an important consideration to ensure documentation and legal compliance for future reference.
Step-by-step explanation:
Considerations for Selecting a Communication Channel
One consideration to make in selecting the channel for a message is the necessity of a permanent record. This statement is true. When deciding on a communication channel, it is important to consider whether the message needs to be documented for future reference or legal compliance. Some channels, like email or written memos, naturally provide a permanent record, whereas others, such as verbal conversations or phone calls, do not unless additional steps are taken to record them.
For situations that may require revisiting the conversation or when accountability is crucial, choosing a channel that inherently produces a record can be critical. This permanent record can be used for clarification, training, or legal protection. Therefore, the nature of the message and the potential need for future reference should influence the choice of the communication medium.