Quality, according to Deming, is found in a steadfast focus on organizational goals and the reduction of production variation to improve product consistency and efficiency.
According to Deming, quality stemmed from a steady focus on the organization's mission and a reduction in production variation. This concept is closely associated with Deming's philosophy on quality management, where improving and stabilizing processes and product quality lead to an enhanced productivity and decreased costs. Ensuring consistent production quality aligns with Deming's 14 Points for Management, which advocates for the reduction of variance in manufacturing and other processes in order to improve the quality of the end product and service.