Final answer:
Employee engagement at Away is likely deteriorating due to poor communication, which can result in a lack of awareness regarding growth opportunities, feelings of underappreciation, and decreased motivation. Effective communication is crucial to fostering an engaged workforce.
Step-by-step explanation:
Employee engagement at Away might be deteriorating for several reasons, but based on the information provided, poor communication appears to be a significant factor. Factors that contribute to a decrease in employee engagement often include a lack of support from supervisors, a perception of limited career advancement opportunities, and work overload. These issues can lead to unsatisfied employees who feel disconnected from the organization's goals.
While increased benefits, improved work-life balance, and enhanced training programs are typically associated with positive changes in the workplace that might increase employee engagement, poor communication can reverse these gains and contribute to a feeling of uncertainty and instability. Ineffective communication can leave employees unaware of available growth opportunities, feeling unappreciated, and result in a general lack of motivation to engage in their work environment fully. Therefore, to foster a more engaged workforce, it is imperative for organizations to establish effective communication channels and provide regular feedback and support.