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Technology (e.g. the online ordering, the tracker, the communication and data sophistications) in a Domino's value chain analysis would be classified ________ when benchmarked against the competitors.

2 Answers

2 votes

Final answer:

Domino's technology in value chain analysis, when benchmarked against competitors, could show an advantage if it exceeds peers in efficiency and customer experience. This is contextualized by the role of technology in intensifying market competition and shaping business size.

Step-by-step explanation:

When evaluating the technology in a Domino's value chain analysis and comparing it with competitors, it's essential to understand the broader context of technology's role in shaping market competition and business size. Advances in communications technologies have enabled companies to find customers globally, intensifying competition and potentially leading to either a proliferation of small firms or dominance by a few large ones. Domino's online ordering and tracking system are examples of how technology can be leveraged to enhance customer experience and operational efficiency, setting a benchmark in the fast-food industry. To understand whether Domino's technology would be classified as an advantage, one must analyze how it compares to the use of technology by competitors, as well as its effectiveness in market expansion and customer satisfaction.

answered
User Paceman
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4 votes

Answer: Superior

Step-by-step explanation:

answered
User Sander Marechal
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7.6k points
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