Register

A user asks you to perform a task that you do not know how to do and is not in the scope of your job duties. what is the best way to respond to this situation?

A user asks you to perform a task that you do not know how to do and is not in the scope of your job duties. what is the best way to respond to this situation?
asked 195k views
2 votes
a user asks you to perform a task that you do not know how to do and is not in the scope of your job duties. what is the best way to respond to this situation?

asked
User Znkr
by
8.0k points

1 Answer

3 votes

Answer:

Escalate the interaction to the next level of customer support and politely inform the customer.

answered
User Deaponn
by
7.4k points
← Prev Question Next Question →

No related questions found

Ask a Question
Welcome to Qamnty — a place to ask, share, and grow together. Join our community and get real answers from real people.

Categories

Other Questions

“What does it mean when we “rework” copyrighted material?”
Seven basic internal components found in a computer tower
Please help me ! All you do is just put it it all in your own words ! Please this is for my reported card!i don't know how to put it in my own words because my English is not that good!
Link Copied!