asked 217k views
2 votes
Which of the following management techniques might you use if you wished to appear happy when you were actually sad?

intensification
neutralization
masking
deintensification

asked
User Hubisan
by
8.3k points

2 Answers

5 votes
Masking or neutralisation - you're neutralising your emotions or masking how you truly feel, which is sad
answered
User Sruj
by
9.0k points
3 votes
masking...you MASK happiness even though it isn't the case
answered
User Mfirdaus
by
8.2k points
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