Answer:
-72x is missing in Kylie's work
Explanation:
Kylie explained that 
 will result in a difference of squares because
 will result in a difference of squares because 

LEts expand 
 and check
 and check
 
 
 
Apply FOIL method to multiply it
 
 
 
Combine like terms
 
 
 
The final expression will not result in difference of squares
Because we are multiplying the same terms
-72x is missing in Kylie's work