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How did whirlpool use capabilities of text analytics to better understand their customers and improve product offerings?

1 Answer

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Whirpool use the competences to enhanced their understanding of their customers and develop product offerings by as we know that Whirpool Corporation takes a cooperative approach to social media networks, with the Digital Marketing, Public Relations, and Customer Care teams all concerted effort to make available a reliable and trustworthy brand voice to its customers.

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User AxelPAL
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