Question

In​ general, written communication​ ________.

a. cannot use the​ "you" attitude
b. requires more tact than oral communication
c. allows the writer to adjust the message according to the​ audience's reaction
d. is only used when an informal approach is required
e. offers immediate feedback for a message

Answer 1

b. requires more tact than oral communication

Answer 2

The answer to this question is b. requires more tact than oral communication

In written communication, we couldn't directly explain what we mean if there is a misunderstanding happen because we're not physically there when the receiver read it. Therefore, people need to be more careful in doing written communication compared to verbal.