Question

A cancer patient expresses emotional distress to his nurse prior to treatment. the nurse tells the patient that she understands how difficult the treatment regime is emotionally. is this nurse actively listening?

Answer 1

I think the nurse is actively listening to the patient. It is a technique in communication that is often used in training, resolution of conflicts and counseling. It is a technique used by nurses in order to reflect on what a particular patients is saying to help them understood more on what is the patient is going through.